FAQs

Where do you ship?  We offer shipping Australia-wide and hope to expand internationally soon!

How long will it take for my order to arrive?  We aim to despatch all orders within one day of payment being received.  The length of time it will take for your order to arrive will depend on your location.  Once your order has been despatched you will receive a delivery estimate via email from Sendle with tracking information.

Can I return my product?  We hope you love your Linen + Clay purchase however, if you would like to return any items or if your purchase isn’t suitable we would be more than happy to offer you an exchange or credit note.  Please see our Returns Policy for further information.                           

What if goods are delivered damaged?  Please inspect your order upon receipt and contact us immediately at linenandclay@gmail.com if an item is damaged. 

How do I care for my Linen + Clay products?  Please see Product Care for further information. 

Where did you source your beautiful flowers?  Our fabulous florist partner are Avalon Floral Art.

Any other questions? We are always happy to chat - please reach out at linenandclayau@gmail.com!